« Logical Information Formats | Main | Financial Disclosures are Not Novel Art Projects »

Sensemaking

It always seemed that I have some sort of superpower when it comes to accounting information systems.  Well, it seems that superpower has a name, "sensemaking".

The following are three definitions of sensemaking that I have run across:

Institute for the Future

"Sensemaking is the ability to determine the deeper meaning or significance of what is being expressed."

Basic Knowledge 101

"Sensemaking is the process by which people give meaning to experience."

Wikipedia

"Sensemaking or sense-making is the process by which people give meaning to their collective experiences."

Article, Making Sense of Sensemaking

"Sensemaking is literally the act of making sense of an environment, achieved by organizing sense data until the environment “becomes sensible” or is understood well enough to enable reasonable decisions."

Here is my composite definition based on what I am seeing and a synthesis of the definitions from above:

Sensemaking is the process of determining the deeper meaning or significance or essence of the collective experience for those within an area of knowledge.

Sensemaking is a tool. You can use sensemaking to construct a map you can share with others.  Sensemaking is the art of analysing, understanding, clarifying, untangling, organizing, and synthesizing. As explained in this video, Introducing SenseMaking, the process of sensemaking involves: 

  • Looking for patterns in information.
  • Making connections among different things.
  • Synthesizing lots of information and categorizing it into small chunks.
  • Think about the big picture.
  • Think about the "why" of a situation.
  • Organizing and untangling things.

The Cynefin Framework is a sensemaking model. There are other types of sensemaking models. And even more types of sensemaking models. Here are the Cnyefin and other sensemaking models shown graphically: 

Cynefin Framework:

 

ISO 9000 Quality Model:

 

Skill Level Model: (think CPA firm here; staff=trainee, senior=apprentice, manager=journeyman, partner=master)

Automation/Manual Model:

Repeatability and Truth Model:

What is interesting is the descriptions of each of the five parts of each graphic above. "Disorder" is always in the center, you have the LOWER RIGHT=simple/obvious, UPPER RIGHT=complicated, UPPER LEFT=complex, and LOWER LEFT=chaotic.  Look at the patterns and look at the subtexts.

Information for an area of knowledge can be broken down by those groups. Information in each of those groupings can be processed.  The effort involved to process the information in the different groups varies, but all the information can be processed using automation.  That processing needs to be controlled.

So now, take all of the above and think Six Sigma, Lean, and Lean Six Sigma.  Those tools are a match made in heaven in terms of automation of tasks and processes.  Have a quick look at Six Sigma and Lean Six Sigma:

Six Sigma in 9 Minutes: (tools for process improvement, tools for removing defects from a process)

Lean Six Sigma in 8 Minutes: (methodology providing value to customer, eliminating waste, continuous imporovement, reducing cycle time) 

I have tried to synthesize all the important details into one graphic which I have provided below: (click on the image for a larger view)

If you put all of these pieces together and then think Financial Report Knowledge Graph and the Seattle Method; then you will better understand the future of accounting, reporting, auditing, and analysis.

What is happening is a foundational change: it is highly useful, highly novel, and highly complex. A disruptive innovation is about to occur.

Folks, software engineers are going to be able to automate the heck out of financial report creation tasks and processes.  Those tasks and processes will leverage Lean Six Sigma techniques, principles, and practices.  Accounting, auditing, and analysis will soon follow.

Graphic of the evolution of sensemaking:

##########################

The Hidden Brain: Rebel with a Cause (role of experience, skill, and experimentation in innovation)

Posted on Thursday, November 18, 2021 at 03:01PM by Registered CommenterCharlie in | CommentsPost a Comment

PrintView Printer Friendly Version

EmailEmail Article to Friend

Reader Comments

There are no comments for this journal entry. To create a new comment, use the form below.

PostPost a New Comment

Enter your information below to add a new comment.

My response is on my own website »
Author Email (optional):
Author URL (optional):
Post:
 
All HTML will be escaped. Hyperlinks will be created for URLs automatically.